"We spend all day on the phone with various vendor organizations and let me tell you they are not all created equally. Some vendors put us on hold forever, some don't answer the phone at all, and when they do answer the phone, they are not solution-oriented or competent to assist us with our issue.  With NMS and the pod platform, we have been regularly impressed with our ability to get hold of  knowledgeable, courteous, and capable problem solvers. If we ask for an escalation, they are quick to respond. This is such a breath of fresh air when it can be so laborious to get things done in our field of work. The folks at NMS Health truly help us to move the process along and get our contractors ready for assignment. We couldn't be more pleased with the relationship."