Delivering Faster Results, Convenient Nationwide Access, and a Reduced Administrative Burden
CLIENT INFO
Client: Mom365
Industry: Newborn Photography Services
Duration of Case Study: 6 Months
Employees / Candidates Serviced: 726
Screening Reason: Hospital Credentialing Access
Services Provided: Drug Screens, Titer Testing, TB Testing, Vaccinations, Physical Exams, and Mask Fittings
OBJECTIVES
- Reduce exam turnaround times.
- Expand nationwide provider access.
- Eliminate internal administrative burdens.
MOM365'S CHALLENGES
Limited screening locations (under 50 clinics nationwide): Getting photographers cleared quickly was especially challenging in rural or remote areas, where long travel times for screenings created inconvenience and contributed to talent loss.
Resource intensive clinic recruiting: The onboarding team had to establish new clinic relationships when photographers weren’t near a screening site, delaying onboarding and diverting focus from other priorities.
Slow screening turnaround times (7–10 days): Waiting over a week for medical clearance led to gaps in photographer coverage at key hospitals, delayed start dates, and lost revenue opportunities.
Heavy administrative workload: Time spent chasing records, scheduling, and resolving issues reduced the team’s ability to focus on hiring, onboarding, and growing their national footprint.
NMS HEALTH'S IMPACT
53% Faster Turnaround Times
Reduced turnaround times from 7–10 days to 3.5 days, getting photographers into hospitals sooner.
300x Increase in National Coverage
Expanded from fewer than 50 screening sites to utilizing over 630 partner locations, with access to more than 15,000 sites nationwide through our network.
127+ Admin Hours Saved per Month
Equivalent to nearly 4 full workweeks, allowing Mom365 staff to allocate their time to other important initiatives.
6.6-Mile Average Travel Distance for Screenings
NMS Health’s nationwide network gave photographers access to nearby screening sites, creating a more convenient and accessible exam experience.
As the largest professional newborn photographer in the United States, Mom365’s photographers must complete hospital-required screenings to gain access to maternity units and bring Baby’s First Picture Day to hundreds of thousands of families each year.
To reduce candidate loss during this critical step and improve convenience for their nationwide team, Mom365 sought a partner that could streamline the process while remaining cost effective. After evaluating multiple vendors, Mom365 selected NMS Health for its extensive national network, fast turnaround times, and transparent pod platform. The partnership reduced administrative burden for Mom365’s internal team while creating a more convenient and seamless screening experience for their photographers.
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